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Report: Developing the Detail: Evaluating the Impact of Court Reform in England and Wales on Access to Justice (Byrom 2019)
From the Executive Summary of The Legal Education Foundation 's report: 1.1 The Court System in England and Wales is undergoing a period of unprecedented change. In 2016, Her Majesty’s Courts and Tribunal Service established a portfolio of change pro ...
SRLN Brief: ODR Resources (SRLN 2019)
SRLN Brief: ODR Resources (SRLN 2019) Online Dispute Resolution SRLN 2019 ...
Report: Securing Stability: Legal Aid's Lasting Impact (The Center for Community Solutions 2019)
Legal Aid Society of Cleveland and Community Legal Aid teamed up to hire The Center for Community Solutions (CCS) to survey former clients of the two non-profit law firms. Of the 1,250 individuals from 13 counties in Northeast Ohio who responded more than ...
Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)
This report was prepared in partnershup with the Mass. Trial Court to inform the development of a virtual self-help center to supplement the work done by its court service centers. This report will be valuable to any jurisdiction working to better serve S ...
Report: Technology, Access to Justice, and the Rule of Law (The Law Society 2019)
The Law Society represents, promotes, and supports solicitors, publicising their unique role in providing legal advice, ensuring justice for all and upholding the rule of law. Innovation and technology are playing a critical role in ensuring everyone has ...
Article: Online Dispute Resolution in Local Courts (Pew 2019)
Highlighting the success of Online Dispute Resolution (ODR) in the private sector, this fact sheet from the Pew Charitable Trust's Civil Legal Modernization Project suggests how ODR can be leveraged in the courts- making the litigation process more ...
SRLN Brief: Evolution of Court Staffing for SRLs (2019)
Over the last fifteen years, leaders from the courts, legal aid programs, private bar associations, and allied professionals have actively pursued innovations to reimagine and redesign the civil legal system so that access to justice is a reality for the ...
Report: Testing Triage: Navigating FloridaLawHelp.org (Rae 2019)
In 2019, the Florida Justice Technology Center, conducted user tests of the new FloridaLawHelp.org/triage staging website. The user testing participants were provided with a hypothetical legal problem and asked to navigate the site to get the help they wa ...
Report: Listen > Learn > Lead: A Guide to Improving Court Services through User-Centered Design (IAALS 2019)
This report was published as part of IAALS's Court Compass project and provides a guide to leveraging design sprints to engage court users. The following is an excerpt from the report: "IAALS, the Institute for the Advancement of the American Le ...
Journal: Special edition of Daedalus: Access to Justice (American Academy of Arts & Sciences 2019)
The Winter 2019 issue of the American Academy of Arts & Sciences' quarterly journal, Daedalus, “Access to Justice” features twenty-four essays that examine the national crisis in civil legal services facing poor and low-income Americans: from the ...