The following is the National Self‐Represented Litigants Project: Identifying and Meeting the Needs of Self-­Represented Litigants Final Report Executive Summary –   EXECUTIVE SUMMARY   Part 1: The study 1. Methodology The goal of this qualitative study w ...

Village Capital and American Family Insurance Institute for Corporate and Social Impact (AmFam Institute) prepared this report to support justice tech efforts and initiatives. From the report: In September 2020, Village Capital and the AmFam Institute con ...

Designing for Housing Stability: Best Practices for Court-Based and Court-Adjacent Eviction Prevention and/or Diversion Programs (Joint Report of the Harvard Negotiation & Mediation Clinical Program and American Bar Association 2021) The Task Force on ...

Many organizations have experience with business process analysis (BPA), a method to analyze a company’s processes and improve the efficiency and effectiveness of its operations. In fact, there are multiple methodologies used to accomplish the goals of BP ...

The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...

On Monday July 13, 2020 at noon eastern, the SRLN Research Working Group hosted a presentation by Bonnie Hough of the California Judicial Council and Kelly Jarvis of NPC Research who reported on the major, multi-year research produced as a result of the C ...