The Alaska Court System, in partnership with the Alaska Pro Bono Program, created the Early Resolution Program (ERP) to address many issues with which courts across the country are grappling: how to efficiently and effectively manage divorce and custody c ...

This paper, prepared for the Summit on the Future of Self-Represented Litigation (March 24-25, 2005; Chicago, IL full Summit materials available here) is an intial analysis of efforts to assess the effectiveness of self-help services by identifying key fi ...

In this article, Rochelle Klempner, Chief Counsel, New York State Courts Access to Justice Program, explores how document assembly systems can serve as a critical tool for access to justice for the self-represented litigant. Part I provides an overview of ...

In 1997, California introduced its Family Law Facilitator Program to guide unrepresented family litigants through the judicial process. The authors, all active facilitators, discuss the program’s development, including some of the hurdles it has overcome. ...

Many organizations have experience with business process analysis (BPA), a method to analyze a company’s processes and improve the efficiency and effectiveness of its operations. In fact, there are multiple methodologies used to accomplish the goals of BP ...

A new study by the  American Bar Foundation  (ABF),  National Center for State Courts  (NCSC), and supported by the  Public Welfare Foundation, confirms the efficacy of a new solution to the growing access to justice crisis in American civil courts. The s ...

The Law Librarians’ Working Group of the Self-Represented Litigation Network surveyed law libraries in the summer of 2013 about their services, including self-help programs. The full survey results are available below, as well as maps of the various tiers ...

Using responses to an online survey, the American Bar Association’s Standing Committee on the Delivery of Legal Services issued “The Self-Help Center Census: A National Survey,” an analysis of court-based legal self-help centers across the country. Nearly ...

The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...

On October 26- 27, 2017, the Institute for the Advancement of the American Legal System (IAALS), in partnership with the American Bar Association (ABA) hosted the Better Access through Unbundling: from Ideation to Implementation Conference. IAALS publishe ...