Over the years, legal aid programs developed complex intake protocols and decision trees to help manage their crushing caseload. Initially, these screening tools were simply paper documents that intake staff could use. Then, as telephone hotlines develope ...

What is plain language? As described by the federal government on plainlanguage.gov, plain language is communication your audience can understand the first time they read or hear it. Plain language is recognized as an essential best practice in all access ...

  Richard Schauffler, Director of Research Services at the National Center for State Courts and Co-Organizer of the Access to Justice track at the  Court Technology Conference 2015  with SRLN's Katherine Alteneder, offered us a host of great reflecti ...

When we saw  this inspiring video of Orange Country Florida Clerk of Courts Tiffany Moore Russell opening a brand new Self Help Center, we had to reach out to her. Clerk Russell has a strong dedication to helping the self-represented litigants in her coun ...

Various Supplementary Resources: Listen to a piece about ERP on NPR Learn more about the self-help services in Alaska for family law cases (opens as PDF) Early Resolution for Family Law Cases in Alaska's Courts Faster, Cheaper & As Satisfying: An ...

In addition to the resources highlighted on srln.org, be sure to check the following sites, which house important research, data, reports and evaluations that impact access to justice for the self-represented litigant. The American Bar Association's ...

Description of self-help services for Alaskans in family law cases. Alaska AK program summary.pdf Alaska Court System 2015 ...

In 2012, the Nova Scotia Human Rights Commission initiated a project to integrate restorative justice principles into an administrative agency. Early research showed that when restorative justice principles guided the agency's changes, access to just ...

As courts develop language access policies, many are developing bench card to standardize bench officer protocols. Examples of a few follow: Minnesota Bench Card for Courtroom Interpreting Minnesota Bench Card for Video Remote Interpreting in the Courtroo ...

  Tuesday, April 21, 1:00- 2:00 p.m. Eastern  Panelists: Leigh Maddox, Dave Pantzer Moderator: Michael Beirnard   Program Description: The “Access to Justice” challenge can be summed up in this way:  While the cost of expert legal help is out of reach for ...