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Best Practices: Document Assembly Programs Best Practices Guide for Court System Development and Implementation Using A2J Author (New York 2017)
Beginning in 2005, the New York State courts began developing Document Assembly Programs for use in its Help Centers using A2J Author for the front-end, HotDocs software for the back-end, and LawHelp Interactive server to host the programs. By 2009, this ...

Report: Making Self-Help Work: Bet Tzedek’s Conservatorship Clinic (Bet Tzedek 2013)
Since 2007, Bet Tzedek Legal Services has been running a self-help conservatorship clinic in partnership with the Los Angeles Superior Court. Originally designed to serve 150 self-represented litigants per year, the program served more than 1,400 self-re ...

Report: Can Translation Software Help Legal Services Agencies Deliver Legal Information More Effectively in Foreign Languages and Plain English? (Hineline & Hogue 2013)
This report investigates the current and possible uses of translation tools, including fully-automated machine translation and a somewhat different translation technology, translation memory. Translation memory re-uses whole phrases that an expert has pre ...

Report: A Comparative Readability Study of Plain Language Court Forms (Mindlin 2012)
This article presents the results from the first quantitative readability study of plain language court forms in the United States. Sixty citizens on a jury panel were selected to respond to brief questionnaires that tested relative comprehension of plain ...

Resource: Internet and Broadband Info and Data (SRLN 2015)
Research and data about internet use and broadband access can be found at: Pew Research Center on Internet, Science and Technology at http://www.pewinternet.org/ National Telecommunications and Information Administration (NTIA) at http://www2.ntia.doc.go ...

Weblinks: Technology Resources (SRLN 2015)
The following is a list of organizations geared toward technology/IT support in the non-profit and legal aid space. Inclusion does not reflect endorsement. Idealware Idealware, a 501(c)(3) nonprofit, provides thoroughly researched, impartial and accessibl ...

Report: Report of the Summit on the Use of Technology to Expand Access to Justice (LSC 2013)
In 2012 and 2013, the Legal Services Corporation convened a national Technology Summit that brought together more than 75 representatives of legal aid programs, courts, government, and business as well as technology experts, academics, and private practit ...

Resource: Technology Initiative Grants (LSC 2015)
Since 2000, when Congress first appropriated special funds for the Technology Initiative Grants (TIG) program, the Legal Services Corporation (LSC) has been a leader in the development and use of technology to more effectively meet the legal needs of low- ...

News: Forms in Your Pocket: Mobile Solutions Are Nearly Ready to Scale (Pew Research Center 2016)
According to the Pew Research Center's Internet and Technology Mobile Fact Sheet (pewresearch.org), sixty-four percent of American adults own a smart phone (www.pewinternet.org/fact-sheets/mobile-technology-fact-sheet/), and legal aid organizations i ...

Resource: WriteClearly.org Plain Language Library, Example Forms (WriteCleary)
The WriteClearly.org Plain Language Library was adapted by Transcend under a Legal Services Corporation Technology Innovation Grant (LSC TIG #9061). This resource provides a repository of example documents for a range of legal aid and court forms, includi ...