Over the years, legal aid programs developed complex intake protocols and decision trees to help manage their crushing caseload. Initially, these screening tools were simply paper documents that intake staff could use. Then, as telephone hotlines develope ...

Law school incubators continue to lead the way in teaching young lawyers to build a legal career around principles of access to justice, client centered business practices and encouraging legal entrepreneurship that views the lawyer as part of a larger ec ...

Geographic Information System (GIS) technology and data can provide useful information to drive decision making in the justice community. Here are some resources that can help.   Data Geospatial datasets at data.gov ArcGIS Online Census Bureau's Amer ...

LawHelp Interactive (LHI) is a national online document assembly platform that allows people representing themselves to prepare their own legal documents and pleadings online for free. [1] It is also used by legal aid advocates, pro bono attorneys, and co ...

In the last few years, state courts throughout the country have renewed their focus on language access planning and services for limited-English proficient (LEP) users. These efforts have largely occurred in response to the DOJ’s 2010 letter reminding cou ...

  The Center for Elder Rights Advocacy (CERA), a project of Elder Law of Michigan (ELM) provides technical assistance to state, regional, and local organizations in the design, implementation, administration, and evaluation of low-cost legal assistance de ...

Remote Services for Self-Represented Litigants (April 27) Presented by:  John Greacen (of Greacen Associates, LLC), Maria Livingston (from the Orange County, California Superior Court) and Sarah Frush (from Maryland Legal Aid)   A preview of the soon to b ...

  With a new online eligibility tool (neotalogic.com) built in Neota Logic, Virginia Legal Aid Society (VLAS), which typically handles 14,000 calls a year on its hotline, successfully diverted 1,800 ineligible intakes in the first eight months of the tool ...

This legal help hotline "handled roughly 50,000 free consultations for 28,000 clients last year." http://bit.ly/1SgkIV4  A report from February access to justice conference in Canada: http://storify.com/IDEALawDal  Report shows how much it costs ...

News this week: Thoughts For Federal Agencies and A2J Commissions Building on the White House LAIR Meeting via Richard Zorza: https://twitter.com/rzorza/status/716795921170706432 New Plain Language toolkit launches in Ontario: https://twitter.com/winkleri ...