Topic

Results 1 - 10 of 11 for Remote Services

Search results

SRLN Brief: Examples of Legal Aid On-Line Intake and Triage Projects (SRLN 2016)

SRLN Brief: Examples of Legal Aid On-Line Intake and Triage Projects (SRLN 2016)

Over the years, legal aid programs developed complex intake protocols and decision trees to help manage their crushing caseload. Initially, these screening tools were simply paper documents that intake staff could use. Then, as telephone hotlines develope ...

Pakistan’s New Legal Incubator Expands ATJ and Promotes Legal Entrepreneurship (News 2016)

Pakistan’s New Legal Incubator Expands ATJ and Promotes Legal Entrepreneurship (News 2016)

  Law school incubators continue to lead the way in teaching young lawyers to build a legal career around principles of access to justice, client centered business practices and encouraging legal entrepreneurship that views the lawyer as part of a larger ...

Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)

Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)

    After unifying its statewide self-help support services into a single call line and support center, the Maryland court system’s new Maryland Self-Help Center expects to at least double the number of litigants it has previously helped while also expand ...

VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (News 2016)

VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (News 2016)

  With a new online eligibility tool built in Neota Logic, Virginia Legal Aid Society (VLAS), which typically handles 14,000 calls a year on its hotline, successfully diverted 1,800 ineligible intakes in the first eight months of the tool being live, allo ...

California Uses Video Conferencing to Extend Reach of Self-Help Center Across Three Rural Counties (News 2015)

California Uses Video Conferencing to Extend Reach of Self-Help Center Across Three Rural Counties (News 2015)

SHARP: Expanding Access to Justice for Rural Californians Meet SHARP, an innovative self-help center model that’s using video conferencing to expand access to justice for self-represented litigants across California’s Butte, Glenn and Tehama Counties. Bon ...

Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (News 2016)

Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (News 2016)

    What are we learning about self-represented litigants who e-file? Who are they? Where are they? What cases do they file? How do the tools work for them? Using identical survey instruments, the Superior Court in Orange County and the Texas Office of Co ...

LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (News 2016)

LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (News 2016)

  The Center for Elder Rights Advocacy (CERA), a project of Elder Law of Michigan (ELM) provides technical assistance to state, regional, and local organizations in the design, implementation, administration, and evaluation of low-cost legal assistance de ...

Report: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)

Report: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)

The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...

Alaska Court Uses Triage and Targeted Pro Bono Unbundled Legal Advice to Settle 80% of Contested Domestic Cases (News 2015)

Alaska Court Uses Triage and Targeted Pro Bono Unbundled Legal Advice to Settle 80% of Contested Domestic Cases (News 2015)

  Alaska’s Early Resolution Program (ERP) takes an innovative approach to resolving newly filed contested divorce and custody cases involving two self-represented litigants (SRLs) that maximizes case flow efficiency while offering litigants no-cost suppor ...

2015 TIG Grants Included Five Court Partnership Grants – 2016 Should Bring More As We Build a 100% Access Technology Infrastructure (News 2016)

2015 TIG Grants Included Five Court Partnership Grants – 2016 Should Bring More As We Build a 100% Access Technology Infrastructure (News 2016)

    LSC's 2015 TIG grants included five grants to projects being undertaken by legal aid and court partnships, according to the  Request for Letters of Intent to Apply for 2016 Grant Funding  we should see significantly more partnership awards in 201 ...