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Paper: Self Represented Litigants and Court and Legal Services Responses to Their Needs- What We Know (Greacen 2003)
This 2003 paper was prepared by John Greacen for the Center for Families, Children & the Courts of the California Administrative Office of the Courts. It examines empirical evidence from studies and reports on SRLs and court/legal services self-help p ...

Presentation: Legal Information and Legal Advice: The Hard Situations (Greacen 2010)
Presentation on the distinction between legal information and legal advice given by John M. Greacen at the 2010 California Conference On Self-Represented Litigants April 29-30, 2010. Clerk, Self-Help Center Staff, and Librarian Ethics Managing a Self-He ...

Webinar: Distinguishing Legal Information from Legal Advice (Greacen 2007)
This webinar is geared toward the court clerk environment and includes discussions on the importance of this topic / why we should care; problems with a vague standard; standards that don't work; principles upon which to build a sound policy; ethical ...

Tool: Tour Guide to Assess Courthouse for SRLs (SRLN 2008)
This Tour Guide is provided to allow either court employees or outside observers to look at a courthouse and court processes from the point of view of a self-represented litigant. The Tour Guide can be used by judges or court staff, by volunteers, or by o ...
Paper: How Fair, Fast, and Cheap Should Courts Be? (Greacen 1999)
Making the court system fairer, faster, and cheaper are at the top of most agendas for restoring public trust and confidence in the legal system. But how much fairer, faster, and cheaper do the courts need to be to meet the public's needs? So long as ...

Report: Resources to Assist Self-Represented Litigants: A Fifty State Review of the State of the Art (Greacen 2011)
This report was originally commissioned by the Michigan State Bar Foundation to assist Michigan’s Solutions on Self-Help (SOS) Task Force, but modified to serve as a national resource so that it may be of value to other jurisdictions working to enhance su ...
Paper: Self Represented Litigants: Self Help Programs – Making the Case to the Bench and Bar (Greacen, Hough, Ledray 2006)
John Greacen, Bonnie Hough, and Susan Ledray presented at the July 2006 National Association of Court Management meeting in Florida. They discussed 1) Reasons to have a self help program; 2) Objections to starting a self help program (and responses). Mat ...

Presentation: Current Research on SRLs (SRLN 2014)
Research on Self-Represented Litigants was presented at the NACM 2014 Mid-Year Conference. The Current Research on Self-Represented Litigants slide presentation (opens Google presentation) was delivered by Bonnie Hough (Moderator), Angela Tripp, Michigan, ...

Report: The Benefits and Costs of Programs to Assist Self-Represented Litigants (California 2009)
This Report was prepared by John Greacen for the Judicial Council of California, center for Families, Children and the Courts. Preliminary research conducted in courts in the San Joaquin Valley in California shows that self help services provided to self- ...

Report: Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices (SRLN 2017)
The Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices report is a follow up report to Serving Self-Represented Litigants Remotely – A Resource Guide. It "presents the author’s conclusions about the ...