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Article: Saving Courtroom Time: Techniques for Judges in Self-Represented Cases (Juhas, McKnight, Zelon, Zorza 2009, rev. 2015)
This article discusses 15 techniques that can increase courtroom efficiency when working with self-represented cases, and summarizes many of the practices suggested in the Judicial Curriculum (srln.org). Recommended Citation: Mark Juhas, Maureen McKnight, ...

Book: The Self-Help Friendly Court: Designed from the Ground Up to Work for People Without Lawyers (Zorza 2002)
In this classic, Richard Zorza offers an early glimpse of how to design a court for self-represented litigants. Recommended Citation: Richard Zorza, The Self-Help Friendly Court: Designed from the Ground Upto Work for People Without Lawyers, The Nat ...

Curriculum: Access to Justice for the Self Represented (SRLN & NCSC 2013)
The following modules are designed to assist judges in handling cases involving self-represented litigants (SRLs). They contain tools and techniques for judges to operate their courtrooms effectively, comply with the law, maintain neutrality, and increase ...

Evaluation: LiveHelp (Chat) Pilot Project Final Evaluation (Zorza 2007)
This May 2007 report evaluations the LiveHelp Pilot Project, live chat services for access to justice web site users. Recommended Citation: Richard Zorza, LiveHelp Pilot Project: Chat Services for Access to Justice Web Site Users, Montana Legal Services ...

Evaluation: Report on the Self-Help Centers of the 4th Judicial District Court of the State of Minnesota (Minnesota Judicial Branch 2004)
This report is an evaluation of the Self Help Programs of the Fourth Judicial District Court of the State of Minnesota, located in Hennepin County. The Hennepin County District Court Self Help Centers and Program provide a mature and effective service to ...

Resource: Title IV-D Funding Resource Guide (SRLN 2014, revised 2017)
Many state court systems and individual courts take advantage of federal funding under Title IV-D of the Social Security Act to obtain reimbursement for the costs of adjudicating child support and paternity matters when hearings are handled by persons oth ...

Article: Access to Justice: The Emerging Consensus and Some Questions and Implications (Zorza 2011)
In this 2011 article, Richard Zorza writes that there is a broad emerging general operational consensus within the relevant legal community- courts, bar and legal aid- about the approaches needed for a comprehensive solution. He notes that the four key el ...

Article: Using Technology to Enhance Access to Justice (Cabral, Chavan, Clarke, Greacen, Hough, Rexer, Ribadeneyra, Zorza 2012)
This is a collection of seven article published in the Fall 2012 issue of the Harvard Journal of Law and Technology (JOLT) as part of LSC's June 2012 technology summit. These articles focus on how to best utilize particular technologies to enhance ac ...

Article: The Access To Justice “Sorting Hat” Towards A System Of Triage And Intake That Maximizes Access And Outcomes (Zorza 2012)
In this seminal article, Richard Zorza discusses the fact that we know little of the processes by which the millions of people who approach courts, legal aid intake systems, and hotlines are directed into them, or the access services they do or do not rec ...

Article: Triage Protocols for Litigant Portals: A Coordinated Strategy Between Courts and Service Providers (Clarke, Zorza, Alteneder 2013)
A project team that included representatives from the courts, the civil legal aid community and the private bar engaged in a joint process to develop standardized and coordinated triage protocols that link litigant services, courts and legal services. Thi ...