In Pittsburgh, reengineering was the key to serving Self-Represented Litigants (SRLs), resulting in the opening of the court’s  Family Division Self-Help Center  (SHC), which doubled the number of customers served while offering a more sophisticated set o ...

The 2017 ABA/NLADA Equal Justice Conference will be held May 4-6, 2017 in Pittsburgh, PA.  For more information, please visit the ABA's event page: http://www.nlada.org/equal-justice-conference Katherine Alteneder and Alison Davis-Holland will be pre ...

The 2016 National Association for Court Management (NACM) Midyear Conference took place July 10- 14, 2016, in Pittsburgh, PA.    SRLN participated in two sessions titled: The Role of Court Administrators and Clerks in Developing Effective Partnerships to ...

According to the Pew Research Center's Internet and Technology Mobile Fact Sheet (pewresearch.org), sixty-four percent of American adults own a smart phone (www.pewinternet.org/fact-sheets/mobile-technology-fact-sheet/), and legal aid organizations i ...

A study led by Havard Law School Professor Jim Greiner showed that low-income Philadelphians have a hard time accessing a divorce without an attorney — a problem that is likely widespread At the Access to Justice Lab, Greiner and his team tried to measure ...

This list of contacts includes nonlawyer navigator program leaders whose programs are described in the study, Nonlawyer Navigators in State Courts: An Emerging Consensus. It is current as of August 2022. Management of Programs Alaska Arizona California Di ...

Both the Bronx Family Court and the Pittsburgh Court were able to significantly increase quality, speed, and capacity by re-engineering procedures, re-arranging physical layout, some paint, and new benches. See Pittsburgh Court Doubles the Number of Self- ...