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Report: Better_______: Strategies for User-Informed Legal Design (Michigan Advocacy Program and Graphic Advocacy Project 2021)
In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the ...
Article: Faster, Cheaper & As Satisfying: An Evaluation of Alaska’s Early Resolution Triage Program (Marz 2016)
The Alaska Court System, in partnership with the Alaska Pro Bono Program, created the Early Resolution Program (ERP) to address many issues with which courts across the country are grappling: how to efficiently and effectively manage divorce and custody c ...
Article: California’s Family Law Facilitator Program: A New Paradigm for the Courts (Harrison, Chase, Surh 2000)
In 1997, California introduced its Family Law Facilitator Program to guide unrepresented family litigants through the judicial process. The authors, all active facilitators, discuss the program’s development, including some of the hurdles it has overcome. ...
Survey: SRLN Library Working Group National Self-Help in Libraries Survey (SRLN 2013)
The Law Librarians’ Working Group of the Self-Represented Litigation Network surveyed law libraries in the summer of 2013 about their services, including self-help programs. The full survey results are available below, as well as maps of the various tiers ...
Report: The Self-Help Center Census: A National Survey (ABA 2014)
Using responses to an online survey, the American Bar Association’s Standing Committee on the Delivery of Legal Services issued “The Self-Help Center Census: A National Survey,” an analysis of court-based legal self-help centers across the country. Nearly ...
Resource: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)
The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...