Year Published

Topic

Region

Post date

Results 1 - 4 of 4 for United States, 2016, Best Practices for Self-Help Centers

Search results

Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)

Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)

In Pittsburgh, reengineering was the key to serving Self-Represented Litigants (SRLs), resulting in the opening of the court’s  Family Division Self-Help Center  (SHC), which doubled the number of customers served while offering a more sophisticated set o ...

News: LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (Center for Elder Rights Advocacy 2016)

News: LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (Center for Elder Rights Advocacy 2016)

  The Center for Elder Rights Advocacy (CERA), a project of Elder Law of Michigan (ELM) provides technical assistance to state, regional, and local organizations in the design, implementation, administration, and evaluation of low-cost legal assistance de ...

Article: Creating a User-Friendly Court Structure and Environment (NACM 2016)

Article: Creating a User-Friendly Court Structure and Environment (NACM 2016)

This publication, from the National Association for Court Management (NACM), encourages the reader to this how the court environment- from the building, to the people, to the technology and resources- can be responsive to the needs and comfort of the publ ...

Resource: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)

Resource: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)

The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...