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Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)
After unifying its statewide self-help support services into a single call line and support center, the Maryland court system’s new Maryland Self-Help Center expects to at least double the number of litigants it has previously helped while also expanding ...
Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)
In Pittsburgh, reengineering was the key to serving Self-Represented Litigants (SRLs), resulting in the opening of the court’s Family Division Self-Help Center (SHC), which doubled the number of customers served while offering a more sophisticated set o ...
Report: White House LAIR: Expanding Access to Justice, Strengthening Federal Programs First Annual Report (DOJ 2016)
White House LAIR released its first annual report entitled Expanding Access to Justice, Strengthening Federal Programs (opens as PDF), which is also available at https://www.justice.gov/atj/page/file/913981/download. From the executive summary: "Ci ...
Resource: GIS/Data Resources for Justice (SRLN 2017)
Geographic Information System (GIS) technology and data can provide useful information to drive decision making in the justice community. Here are some resources that can help. Data Geospatial datasets at data.gov ArcGIS Online Census Bureau's Amer ...
News: LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (Center for Elder Rights Advocacy 2016)
The Center for Elder Rights Advocacy (CERA), a project of Elder Law of Michigan (ELM) provides technical assistance to state, regional, and local organizations in the design, implementation, administration, and evaluation of low-cost legal assistance de ...
News: VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (VA Legal Aid 2016)
With a new online eligibility tool (neotalogic.com) built in Neota Logic, Virginia Legal Aid Society (VLAS), which typically handles 14,000 calls a year on its hotline, successfully diverted 1,800 ineligible intakes in the first eight months of the tool ...
Resources: ABA-SRLN ATJ Commissions Working Group Resources (2016)
This page serves as the repository of resources shared during the ABA-SRLN ATJ Commission Working Group calls. Please e-mail sugestions to [email protected]. Powerpoints Using Remote Technologies to Deliver Remote Services to SRLs (Greacen 2016) Further Infor ...
News: Child Support Federal Grant Matchmaking Expands Access to Justice by Promoting Strategic Collaborations (OCSE 2016)
The Office of Child Support Enforcement (OCSE) continues to be a driving force in ATJ through a variety of funding strategies that support innovations benefiting self-represented litigants (SRLs) including: IV-D reimbursements Formula Access and Visitatio ...
SRLN Brief: OCSE Guidance on Collaborative Child Support Activities (SRLN 2016)
The Office of Child Support Enforcement (OCSE) has developed a strong collaboration with the Department of Justice’s (DOJ) Access to Justice Initiative. The Access to Justice Initiative was established to improve access to justice in the criminal and civi ...
Project: Justice for All (NCSC & SRLN 2020)
Justice for All Justice for All (JFA) is an initiative that supports efforts by the states to include all relevant stakeholders in the civil justice community in a partnership to better understand, adopt, and move toward implementation of the Conference ...