Over the years, legal aid programs developed complex intake protocols and decision trees to help manage their crushing caseload. Initially, these screening tools were simply paper documents that intake staff could use. Then, as telephone hotlines develope ...

The National Association for Court Management (nacmnet.org), in partnership with the Self-represented Litigation Network (SRLN), invites you to participate in its third webinar of 2017 on  November 29, 2017 at 2:00 p.m. EST.  Plain language is recognized ...

Many state court systems and individual courts take advantage of federal funding under Title IV-D of the Social Security Act to obtain reimbursement for the costs of adjudicating child support and paternity matters when hearings are handled by persons oth ...

Ethics rule 6.5 is a powerful tool to diversify pro bono programs and to transform court services because it allows unbundled lawyers to perform real time services in court-annexed programs without the onerous clerical burdens and limitations under the tr ...

The states vary tremendously on how they may have integrated unbundling into their service delivery systems. Unbundling is a critical link to devloping a local ecosystem that supports 100% access to justice, and therefore should be a priority area for dev ...

The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...