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Results 1 - 10 of 15 for Starting a Self-Help Center

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Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)

Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)

This report was prepared in partnershup with the Mass. Trial Court to inform the development of a virtual self-help center to supplement the work done by its court service centers. This report will be valuable to any jurisdiction working to better serve S ...

Report: Clearing a Path to Justice (MD Working Group on Self-Representation 2007)

This Report is a useful example for jurisdictions thinking about how to build analysis and support as they develop self-help services. From the table of contents: The Work Group on Self-Representation in the Maryland Courts................................ ...

Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)

Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)

After unifying its statewide self-help support services into a single call line and support center, the Maryland court system’s new Maryland Self-Help Center expects to at least double the number of litigants it has previously helped while also expanding ...

Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)

Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)

In Pittsburgh, reengineering was the key to serving Self-Represented Litigants (SRLs), resulting in the opening of the court’s  Family Division Self-Help Center  (SHC), which doubled the number of customers served while offering a more sophisticated set o ...

Tool: Test Your Court’s Self-Representation Quotient! (Hough & James 2006)

An 18-question quiz/checklist to determine how well a court is doing in providing services to self-represented litigants. Web links to various helpful resources are also provided. Starting a Self-Help Center United States SRL Court Score card.doc Bonnie R ...

Report: Model Self-Help Pilot Program A Report To The Legislature (California 2005)

Report: Model Self-Help Pilot Program A Report To The Legislature (California 2005)

Executive Summary The Model Self-Help Center Pilot Program is one part of the California Judicial Council’s effort to address two key goals in its strategic plan: increasing access to justice and improving the quality of justice and service to the public. ...

Paper: Self Represented Litigants: Self Help Programs – Making the Case to the Bench and Bar (Greacen, Hough, Ledray 2006)

John Greacen, Bonnie Hough, and Susan Ledray presented at the July 2006 National Association of Court Management meeting in Florida. They discussed 1) Reasons to have a self help program; 2) Objections to starting a self help program (and responses).  Mat ...

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

The California Self-Help Centers’ Self-Assessment Tool for Quality Programs was developed as a strategic and tactical planning template to promote quality Self-Help Center Programs across California. The tool is designed to connect a wide range of initiat ...

Best Practices: Best Practices in Court-Based Programs for the Self-Represented: Concepts, Attributes, Issues for Exploration, Examples, Contacts, and Resources (SRLN 2008)

Best Practices: Best Practices in Court-Based Programs for the Self-Represented: Concepts, Attributes, Issues for Exploration, Examples, Contacts, and Resources (SRLN 2008)

This document, now in its second version, summarizes forty-two best practices in court based self-help service innovation, with descriptions of each practice, suggested attributes, examples and contacts.   Recommended Citation, The Self-Represented Litiga ...

News: Florida’s Clerk Russell On Opening a New Self Help Center (Florida 2015)

News: Florida’s Clerk Russell On Opening a New Self Help Center (Florida 2015)

When we saw  this inspiring video of Orange Country Florida Clerk of Courts Tiffany Moore Russell opening a brand new Self Help Center, we had to reach out to her. Clerk Russell has a strong dedication to helping the self-represented litigants in her coun ...