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Resource: What is a Court Self-Help Center? (Judicial Council of California 2017)
The Judicial Council of California, with support from the Public Welfare Foundation, produced a nine minute video about the San Francisco's Access Center that explains what a self-help center is and how it provides triage and self-help services to se ...
News: Limited Licensed Legal Technician Program (American Bar Foundation 2017)
The Washington State Supreme Court (courts.wa.gov) and the Washington State Bar Association (wsba.org) created an innovative program to expand the provision of legal services. Limited Licensed Legal Technicians (LLLTs) represent a new legal role that buil ...
Best Practices: Document Assembly Programs Best Practices Guide for Court System Development and Implementation Using A2J Author (New York 2017)
Beginning in 2005, the New York State courts began developing Document Assembly Programs for use in its Help Centers using A2J Author for the front-end, HotDocs software for the back-end, and LawHelp Interactive server to host the programs. By 2009, this ...
SRLN Brief: Intro to Design Thinking (SRLN 2017)
In the Access to Justice space, design thinkin g practices from the technology space are increasingly embraced to improve the way people access legal services and to improve and simplify the processes themselves. Reviewing practices around the country, we ...