The 2018 Form-a-Palooza sponsored by the Lab @DC, Office of the City Administrator, will occur in Washington, DC and will focus on producing a prototype of select government forms.  For more information see the  Lab @DC event page. user-centered design; p ...

This 2018 Webinar, supported by a Technology Initiative Grant from the Legal Services Corporation to Bay Area Legal Services, Inc., will focus on creating effective legal self-help content using plain language, SEO, and social media strategies. For more i ...

The SRLN Administrative Office of the Courts working group collected resources from court systems throughout the country that are used to provide guidance to court personnel about how they should assist the public.  Here is a selection of Court System Man ...

In May 2018, the Florida Justice Technology Center’s FloridaLawHelp.org gathered feedback and input from community members, social services organizations and legal services providers. Through a series of focus group discussions as well as individual user ...

In May 2018, the Florida Justice Technology Center’s FloridaLawHelp.org website conducted short user tests of the same legal content in four different formats with 26 Floridians, the majority of whom (over 80%) reported earning less than 250% of the feder ...

Below are examples of our GIS and mapping work including online Story Maps, interactive mapping applications, and static maps from a select number of states. For a national picture down to the county level, please see America's Civil Courts: Whom Do ...

Hurricane Florence hit North and South Carolina on Sept. 14, 2018, bringing high winds and flooding and devasting damage. Civil legal aid organizations needed to quickly identify and reach out to the most impacted individuals to provide valuable services ...

This report is intended to help access to justice commissions take advantage of the high visibility of the commission movement and the many successful commission initiatives across the country. By leveraging this general level of support into ongoing stab ...

Published in 2018, this report provides a path forward to help courts use existing technologies to improve the user experience, particularly for those people who choose to represent themselves. Among the report’s detailed recommendations are: Ensure court ...

Courthouses with dress codes require the public to conform to particular standards of attire in order to enter. They may be specific — for example, refusing entry to people wearing shorts, tank tops, hats, or clothing with writing or logos — or general — ...