This language access planning and technical assistance tool for courts was created by the Department of Justice Civil Rights Division, Federal Coordination and Compliance Section (DOJ), to assist courts and court systems as they develop comprehensive lang ...

This webinar is geared toward the court clerk environment and includes discussions on the importance of this topic / why we should care; problems with a vague standard; standards that don't work; principles upon which to build a sound policy; ethical ...

An 18-question quiz/checklist to determine how well a court is doing in providing services to self-represented litigants. Web links to various helpful resources are also provided. Starting a Self-Help Center United States SRL Court Score card.doc Bonnie R ...

This Tour Guide is provided to allow either court employees or outside observers to look at a courthouse and court processes from the point of view of a self-represented litigant. The Tour Guide can be used by judges or court staff, by volunteers, or by o ...

The 2017 NACM Annual Conference, presented in partnership with the International Association for Court Management (IACA), will be held July 9-13, 2017, in Washington, DC. For more information, please see the NACM event page: https://www.nacmnet.org/confer ...

Richard Zorza's presentation "…And Access to Justice for All- The Potential of Community Connection, Volunteerism and Technology," given to the National Conference on Community Based Access to Justice Volunteers, Partnerships and Technology ...

These are the materials from a conference held in January 2010 on Public Libraries and Access to Justice. The full set of conference materials can be accessed here. best practices Public Libraries United States Jan 2010 Austin Conf.pdf Self-Represented Li ...

Making the court system fairer, faster, and cheaper are at the top of most agendas for restoring public trust and confidence in the legal system. But how much fairer, faster, and cheaper do the courts need to be to meet the public's needs? So long as ...

Executive Summary The Model Self-Help Center Pilot Program is one part of the California Judicial Council’s effort to address two key goals in its strategic plan: increasing access to justice and improving the quality of justice and service to the public. ...

This is an example of a survey for online legal services users from Washington LawHelp in Washington State. The Washington LawHelp website provides a link to this survey on every webpage of their site-- the accessibility of the survey link increases user  ...