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SRLN Brief: Intro to Design Thinking (SRLN 2017)
In the Access to Justice space, design thinkin g practices from the technology space are increasingly embraced to improve the way people access legal services and to improve and simplify the processes themselves. Reviewing practices around the country, we ...

Report: The Self-Help Center Census: A National Survey (ABA 2014)
Using responses to an online survey, the American Bar Association’s Standing Committee on the Delivery of Legal Services issued “The Self-Help Center Census: A National Survey,” an analysis of court-based legal self-help centers across the country. Nearly ...

Resource: Equal Access Unit of the California Center for Families, Children & the Courts (Judicial Council of California 2015)
The Equal Access Unit of the Center for Families, Children & the Courts has materials available for courts, court-based self-help programs, and other nonprofit providers of legal self-help services. The materials include sample instructional handou ...

Resource: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)
The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...

Report: Better Access Through Unbundling Post-Conference Report (IAALS 2018)
On October 26- 27, 2017, the Institute for the Advancement of the American Legal System (IAALS), in partnership with the American Bar Association (ABA) hosted the Better Access through Unbundling: from Ideation to Implementation Conference. IAALS publishe ...

Report: Sargent Shriver Civil Counsel Act: Report to the Legislature (Judicial Council of California 2020)
On Monday July 13, 2020 at noon eastern, the SRLN Research Working Group hosted a presentation by Bonnie Hough of the California Judicial Council and Kelly Jarvis of NPC Research who reported on the major, multi-year research produced as a result of the C ...

Report: Alternative Legal Service Providers: Understanding the Growth and Benefits of These New Legal Providers (Thomson Reuters Legal Executive Institute, Georgetown University Law Center, and the University of Oxford Saïd Business School 2017)
In the 2010's, the legal marketplace saw an influx of new start-ups and new entrants looking to challenge the long-standing service model offered by law firms to their clients. Traditionally, clients looked to their law firms to provide a full range ...

Article: Breaking Up Is Hard to Do, Especially When You Don’t Have a Lawyer (Reed 2021)
A study led by Havard Law School Professor Jim Greiner showed that low-income Philadelphians have a hard time accessing a divorce without an attorney — a problem that is likely widespread At the Access to Justice Lab, Greiner and his team tried to measure ...

Paper: Community Justice Help: Advancing Community-Based Access to Justice (CLEO & LFO 2020)
Community based organizations are essential partners to courts, legal aid, pro bono, and the private bar as they build systems to support remote delivery, which is increasingly becoming a part of any delivery system. The report, “ Community Justice Help: ...

Survey: SRLN Library Working Group National Self-Help in Libraries Survey (SRLN 2019)
SRLN Report (March 2021) Evaluating Library Services to Self-Represented Litigants: A Story of Two Surveys The Law Librarians’ Working Group of the Self-Represented Litigation Network surveyed law libraries in the summer of 2019 about their services, incl ...