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Survey: Massachusetts LiveJustice Website User Evaluation Survey (Legal Assistance Corporation of Central Massachussets 2003)

Survey instrument designed by Legal Assistance Corporation of Central Massachussets to survey users of their online technology project, LiveJustice at  www.livejustice.org. Surveys Massachusetts United States User Evaluation Survey- MA LiveJustice Website ...

Evaluation: MassLegalHelp.org Website (Massachusetts 2004)

This report evaluates the Massachusetts LegalHelp.org website for usability. Evaluation Technology Massachusetts Final Report- IL usability testing.pdf 2004 ...

State Profile: Massachusetts

The Massachusetts Judicial Branch is committed to ensuring equal access to the court system for all members of the public, including self-represented litigants, those of limited or no English proficiency, and individuals with mental or physical disabiliti ...

Report: Survey of Social Workers in Massachusetts (Rosie's Place 2015)

Report: Survey of Social Workers in Massachusetts (Rosie's Place 2015)

Rosie's Place, a women's shelter in Boston, conducted a survey in 2015 of social services workers in Massachusetts and found that 1) Social workers are providing a very significant amount of legal information to their clients, and 2) They want a ...

Legal Information v. Legal Advice: Court System Manuals

Legal Information v. Legal Advice: Court System Manuals

The SRLN Administrative Office of the Courts working group collected resources from court systems throughout the country that are used to provide guidance to court personnel about how they should assist the public.  Here is a selection of Court System Man ...

Massachusetts Trial Court Language Access Plan (2014)

Published by Chief Justice of the Trial Court Paula M. Carey, Court Administrator Harry Spence and in cooperation with the Language Access Advisory Committee, the purpose of Massachusetts Trial Court Language Access Plan (2014) available here, is to provi ...

Presentation: Language Access and Service Centers in the Trial Court (Massachusetts 2015)

Presentation by Ericka Rickard, Access to Justice Cordinator for the Massachusetts Trial Courts, on implemenation of Massachusetts' Language Access Plan. Massachusetts Language Access and Court Service Centers in Massachusetts Trial Courts (Massachus ...

Report: Access to Justice Initiatives in the Trial Court: 2009-2014 (Massachusetts 2014)

This report is a product of the Massachusetts Trial Court's Access to Justice Initiative, whose mission is to guide and coordinate resources within the Trial Court to broaden access to civil justice for all litigants, including self-represented litig ...

Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)

Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)

This report was prepared in partnershup with the Mass. Trial Court to inform the development of a virtual self-help center to supplement the work done by its court service centers. This report will be valuable to any jurisdiction working to better serve S ...

Racial Justice Statements from the Courts (2020)

Racial Justice Statements from the Courts (2020)

After the killing of George Floyd and the national outpouring calling for racial justice in America, many courts issued statements. SRLN is aware of the following. If your state or local court has issued a statement, please send the hyperlink to [email protected] ...