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Weblinks: National Center for State Courts Triage Page (NCSC 2015)
The National Center for State Courts(NCSC) provides numerous resources for court personnel who contemplate triage through the lens of case management, which is a critical step towards simplification, use their search feature for "triage". Many o ...

Resource: Washington Courts Access to Justice Technology Principles (Washington State Courts 2020)
In 2000, the Supreme Court of Washington issued an Order Approving Access to Justice Technology Principles, as set out in the guidance document, Access to Justice Technology Principles. The following year, in 2001, the Conference of Chief Justice's R ...

Resource: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)
The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...

Article: Pro Bono Net's Digital Divide Blog Series (PBN 2020)
Pro Bono Net's Digital Divide Blog Series Pro Bono Net published a series of blogs focused on exploring COVID-19's impacts on the Digital Divide. The three-part series discusses the exacerbating effects the pandemic has had on communities with l ...

Article: Designing Digital Services for Equitable Access (McDonald 2021)
In 1995, the U.S. National Telecommunications Infrastructure Administration was the first government body to empirically document the existence of the “digital divide”—the gap between those who do and do not have ready access to internet service. The NTIA ...