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Research: Principles of Readability (DuBay 2004)

This research gives a brief introduction to the literacy studies in the U.S. and the research on readability and the readability formulas. It is available at  http://www.impact-information.com/impactinfo/readability02.pdf     Plain Language United States ...

Survey: California Self Help Center Customer Satisfaction Survey (California AOC 2004)

This is a generic customer/client satisfaction survey form for self-help legal centers in California. Surveys California United States CA Self Help Customer Satisfaction Survey.pdf Judicial Branch of California 2004 ...

Survey: California Self Represented Litigants Program Staff Survey (California AOC 2004)

This is a survey for California court staff and judges on the effectiveness of self help programs for self represented litigants. CA Self Help Staff Survey.pdf Judicial Branch of California 2004 ...

Report: Self-Represented Litigants in Nova Scotia: Needs Assessment (Canada 2004)

The Self-Represented Litigants Project of the Court Services division of the Nova Scotia Department of Justice surveyed 40 judges, 163 court staff and 58 self-represented litigants (SRLs) to identify the greatest needs for courts and SRLs and to make reco ...

Presentation: ...And Access to Justice for All: The Potential of Community Connection, Volunteerism and Technology (Zorza 2004)

Presentation:...And Access to Justice for All: The Potential of Community Connection, Volunteerism and Technology (Zorza 2004)

Richard Zorza's presentation "…And Access to Justice for All- The Potential of Community Connection, Volunteerism and Technology," given to the National Conference on Community Based Access to Justice Volunteers, Partnerships and Technology ...

Guide: Family Court ADR Program Best Practices (Maryland Courts 2004)

This document was developed by Maryland Circuit Court Family Division and Family Services Program family support services coordinators, administrators, and ADR professionals along with members of Maryland’s Mediation and Conflict Resolution Office (MACRO) ...

Evaluation: Is the Long Beach Self-Help Center Meeting the Family Law Needs of the Court and the Community? (ICM 2004)

Evaluation: Is the Long Beach Self-Help Center Meeting the Family Law Needs of the Court and the Community? (ICM 2004)

This May 2004 Court Executive Development Paper evaluates the Long Beach Family Law Center. The research findings look at the following issues: population identification, court efficiency, customer satisfaction, public, trust and confidence, access to jus ...

Evaluation: Massachusetts LegalHelp.org Website Usability (Massachusetts 2004)

Evaluation: Massachusetts LegalHelp.org Website Usability (Massachusetts 2004)

This report evaluates the Massachusetts LegalHelp.org website for usability. EXECUTIVE SUMMARY MassLegalHelp.org is a statewide, collaborative project of the Legal Services community of Massachusetts. Along with their other two websites, MassLegalServices ...

Evaluation: Report on Programs to Assist Self Represented Litigants of the Baltimore City Circuit Court of the State of Maryland - Final Report (Baltimore City Circuit Court 2004)

Evaluation: Report on Programs to Assist Self Represented Litigants of the Baltimore City Circuit Court of the State of Maryland- Final Report (Baltimore City Circuit Court 2004)

An evaluation of the programs to assist self-represented litigants in the Circuit Court of Baltimore City, Maryland. The Report was prepared as part of the Trial Court Research and Improvement Consortium Pro Se Assessment Project and uses an Executive Ass ...

Evaluation: Report on the Self-Help Centers of the 4th Judicial District Court of the State of Minnesota (Minnesota Judicial Branch 2004)

Evaluation: Report on the Self-Help Centers of the 4th Judicial District Court of the State of Minnesota (Minnesota Judicial Branch 2004)

This report is an evaluation of the Self Help Programs of the Fourth Judicial District Court of the State of Minnesota, located in Hennepin County. The Hennepin County District Court Self Help Centers and Program provide a mature and effective service to ...