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Results 1 - 10 of 38 for Linking a Self-Help Center to Other Services

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Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)

Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)

This report was prepared in partnershup with the Mass. Trial Court to inform the development of a virtual self-help center to supplement the work done by its court service centers. This report will be valuable to any jurisdiction working to better serve S ...

Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)

Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)

After unifying its statewide self-help support services into a single call line and support center, the Maryland court system’s new Maryland Self-Help Center expects to at least double the number of litigants it has previously helped while also expanding ...

Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)

Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)

In Pittsburgh, reengineering was the key to serving Self-Represented Litigants (SRLs), resulting in the opening of the court’s  Family Division Self-Help Center  (SHC), which doubled the number of customers served while offering a more sophisticated set o ...

SRLN Brief: Examples of LHI Driven Partnerships (ProBonoNet 2016)

SRLN Brief: Examples of LHI Driven Partnerships (ProBonoNet 2016)

In addition to offering a platform for document assembly, the LHI project has been the catalyst to many significant court, legal aid and community partnerships. Below is a summary of just a few game changing partnerships. LHI also looks for access to just ...

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

The California Self-Help Centers’ Self-Assessment Tool for Quality Programs was developed as a strategic and tactical planning template to promote quality Self-Help Center Programs across California. The tool is designed to connect a wide range of initiat ...

SRLN Brief: Examples of Legal Aid On-Line Intake and Triage Projects (SRLN 2016)

SRLN Brief: Examples of Legal Aid On-Line Intake and Triage Projects (SRLN 2016)

Over the years, legal aid programs developed complex intake protocols and decision trees to help manage their crushing caseload. Initially, these screening tools were simply paper documents that intake staff could use. Then, as telephone hotlines develope ...

Guide: Guidelines for the Operation of Self-Help Centers in California Trial Courts (California 2011)

Guide: Guidelines for the Operation of Self-Help Centers in California Trial Courts (California 2011)

The Administrative Office of the Courts, in collaboration with judges, court executive officers, attorneys, and other parties with demonstrated interest in services to self-represented litigants, is charged with the development of these guidelines for dis ...

News: Alaska Court Uses Triage and Targeted Pro Bono Unbundled Legal Advice to Settle 80% of Contested Domestic Cases (Alaska State Court System 2015)

News: Alaska Court Uses Triage and Targeted Pro Bono Unbundled Legal Advice to Settle 80% of Contested Domestic Cases (Alaska State Court System 2015)

Various Supplementary Resources: Listen to a piece about ERP on NPR Learn more about the self-help services in Alaska for family law cases (opens as PDF) Early Resolution for Family Law Cases in Alaska's Courts Faster, Cheaper & As Satisfying: An ...

Report: Supreme Court Task Force to Examine Limited Legal Licensing (Utah 2015)

Report: Supreme Court Task Force to Examine Limited Legal Licensing (Utah 2015)

From the Introduction: Probably most Utah communities are not that different from “Middle City, USA,” a mid-size, mid-West community that was the location of the 2014 Community Needs and Services Study by the American Bar Association. 1) In a random sampl ...

Report: Navigator Snapshot Report (New York 2014)

Report: Navigator Snapshot Report (New York 2014)

From the Executive Summary THE NEW YORK STATE COURT NAVIGATOR PROGRAM was begun in March 2014 following Chief Judge Jonathan Lippman’s announcement of the program in his February 2014 State of the Judiciary address. The Navigator Program was created by th ...