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Interview: Access Track Organizer Richard Schauffler Reflects that CTC2015 Focused on Consumer Driven Solutions Shaped by Data (News 2015)

Interview: Access Track Organizer Richard Schauffler Reflects that CTC2015 Focused on Consumer Driven Solutions Shaped by Data (News 2015)

  Richard Schauffler, Director of Research Services at the National Center for State Courts and Co-Organizer of the Access to Justice track at the  Court Technology Conference 2015  with SRLN's Katherine Alteneder, offered us a host of great reflecti ...

VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (News 2016)

VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (News 2016)

  With a new online eligibility tool built in Neota Logic, Virginia Legal Aid Society (VLAS), which typically handles 14,000 calls a year on its hotline, successfully diverted 1,800 ineligible intakes in the first eight months of the tool being live, allo ...

LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (News 2016)

LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (News 2016)

  The Center for Elder Rights Advocacy (CERA), a project of Elder Law of Michigan (ELM) provides technical assistance to state, regional, and local organizations in the design, implementation, administration, and evaluation of low-cost legal assistance de ...

Trending Access to Justice Stories for the Week of 5/9 to 5/13

SRLN's Live Tweets and content sharing from the Pre-Conference and general EJC this week can be found here:  https://twitter.com/SRLN15 Showcase of Access to Justice Drupal projects and free webinar:  http://drupal.openadvocate.org/node/5 Opportuniti ...

SRLN Brief: Canadian Access to Justice Research (SRLN 2016)

Access to justice issues have frequented academic, legal, political and mainstream debates for many years in Canada where the percentage of self-represented litigants in civil cases is also significant. Some key pieces of Canadian research to explore incl ...

National Evaluation And Classification Framework For Non-Lawyer Projects Released (News 2015)

National Evaluation And Classification Framework For Non-Lawyer Projects Released (News 2015)

  As those of us in the access to justice movement know too well, across the country thousands of people arrive at court every day both unrepresented and unsure of where to go. Many believe that solving this access crisis will require non-lawyer involveme ...

Pakistan’s New Legal Incubator Expands ATJ and Promotes Legal Entrepreneurship (News 2016)

Pakistan’s New Legal Incubator Expands ATJ and Promotes Legal Entrepreneurship (News 2016)

  Law school incubators continue to lead the way in teaching young lawyers to build a legal career around principles of access to justice, client centered business practices and encouraging legal entrepreneurship that views the lawyer as part of a larger ...

Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)

Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)

After unifying its statewide self-help support services into a single call line and support center, the Maryland court system’s new Maryland Self-Help Center expects to at least double the number of litigants it has previously helped while also expanding ...

Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)

Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)

In Pittsburgh, reengineering was the key to serving Self-Represented Litigants (SRLs), resulting in the opening of the court’s  Family Division Self-Help Center  (SHC), which doubled the number of customers served while offering a more sophisticated set o ...

Interview: Florida’s Clerk Russell On Opening a New Self Help Center (News 2015)

Interview: Florida’s Clerk Russell On Opening a New Self Help Center (News 2015)

When we saw  this inspiring video of Orange Country Florida Clerk of Courts Tiffany Moore Russell opening a brand new Self Help Center, we had to reach out to her. Clerk Russell has a strong dedication to helping the self-represented litigants in her coun ...