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SRLN Brief: ODR Resources (SRLN 2019)
SRLN Brief: ODR Resources (SRLN 2019) Online Dispute Resolution SRLN 2019 ...
News: VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (VA Legal Aid 2016)
With a new online eligibility tool (neotalogic.com) built in Neota Logic, Virginia Legal Aid Society (VLAS), which typically handles 14,000 calls a year on its hotline, successfully diverted 1,800 ineligible intakes in the first eight months of the tool ...
News: California Uses Video Conferencing to Extend Reach of Self-Help Center Across Three Rural Counties (California 2015)
SHARP: Expanding Access to Justice for Rural Californians Meet SHARP (sharpcourts.org), an innovative self-help center model that’s using video conferencing to expand access to justice for self-represented litigants across California’s Butte, Glenn and Te ...
Webinar: Website Content Tips (Bay Area Legal Services 2018)
This 2018 Webinar, supported by a Technology Initiative Grant from the Legal Services Corporation to Bay Area Legal Services, Inc., will focus on creating effective legal self-help content using plain language, SEO, and social media strategies. For more i ...
SRLN Brief: Tools for Mobile Engagement with Customers, Clients, Colleagues and Partners* (SRLN 2015)
Speaking Mobile or VOIP through Skype.com, ooVoo.com, Google Hangouts, Facetime or other. Remember toll-free numbers are only useful for those with landlines. Also note that many mobile phones are 3-way calling enabled and that VOIP systems will allow for ...
Resource: LSC Legal Navigator Portal Project (2021)
The “Legal Navigator” is an online platform designed to be used by individuals alone or with non-legal providers with whom they may already be working to address a variety of other issues. We are automating self-help in a new way that replicates the ques ...
SRLN Digital Divide State Dashboards
The following links provide a breakdown of the availability, speed, and cost of broadband for the states listed. To find out how to have your state added, please contact [email protected]. Alaska Delaware Indiana Florida Michigan New Mexico Texas Vermont Wash ...