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Report: Legal Services Technology Baselines (LSC 2015)
In April 2015, LSC released an updated version of its Baseline Technologies that Should Be in Place in a Legal Aid Office (aka "the Baselines"). best practices Technology United States LSCTechBaselines-2015.pdf Legal Services Corporation 2015 ...
Resource: legalhotlines.org (Center for Elder Rights Advocacy 2015)
Comprehensive web based resource for comprehensive resources, including toolkits, evaluations and national directory, of legal hotlines at http://www.legalhotlines.org/. Resources are not limited to elder law hotlines. Best Practices for Self-Help Center ...
Report: Building A Litigant Portal: Business and Technical Requirements (NCSC 2015)
With funding from State Justice Institute, Thomas Clarke of the National Center for State Courts assembled two advisory committees – one to develop the business requirements for a litigant portal, and another to examine the technical requirements necessar ...
SRLN Brief: Examples of Legal Aid On-Line Intake and Triage Projects (SRLN 2016)
Over the years, legal aid programs developed complex intake protocols and decision trees to help manage their crushing caseload. Initially, these screening tools were simply paper documents that intake staff could use. Then, as telephone hotlines develope ...
News: Access Track Organizer Richard Schauffler Reflects that CTC2015 Focused on Consumer Driven Solutions Shaped by Data (Court Technology Conference 2015)
Richard Schauffler, Director of Research Services at the National Center for State Courts and Co-Organizer of the Access to Justice track at the Court Technology Conference 2015 with SRLN's Katherine Alteneder, offered us a host of great reflecti ...
News: California Uses Video Conferencing to Extend Reach of Self-Help Center Across Three Rural Counties (California 2015)
SHARP: Expanding Access to Justice for Rural Californians Meet SHARP (sharpcourts.org), an innovative self-help center model that’s using video conferencing to expand access to justice for self-represented litigants across California’s Butte, Glenn and Te ...
Weblinks: Efficiencies and Innovation in California (Judicial Branch of California 2015)
On its webpage entitled, Efficiencies & Innovations (courts.ca.gov), the The California judicial branch, which is widely acknowledged as a national leader in developing and implementing programs that enhance access to justice, provides information and ...
Conference: Legal Services Corp.'s TIG Conference (San Antonio 2015)
The Annual Technology Initiative Grant (TIG) Conference brings together leading technologists and policy makers to explore cutting edge developments. These conferences have had a profound impact on shaping how the access to justice movement uses technolog ...
SRLN Brief: Tools for Mobile Engagement with Customers, Clients, Colleagues and Partners* (SRLN 2015)
Speaking Mobile or VOIP through Skype.com, ooVoo.com, Google Hangouts, Facetime or other. Remember toll-free numbers are only useful for those with landlines. Also note that many mobile phones are 3-way calling enabled and that VOIP systems will allow for ...
Resource: Technology Initiative Grants (LSC 2015)
Since 2000, when Congress first appropriated special funds for the Technology Initiative Grants (TIG) program, the Legal Services Corporation (LSC) has been a leader in the development and use of technology to more effectively meet the legal needs of low- ...