This is a report of the Court Processes Simplification Working Group (CPSWG) of the Canadian Action Committee on Access to Justice in Civil and Family Matters hosted by the Canadian Forum on Civil Justice that explores court simplification efforts and opp ...

What is plain language? As described by the federal government on plainlanguage.gov, plain language is communication your audience can understand the first time they read or hear it. Plain language is recognized as an essential best practice in all access ...

From the Introduction: Probably most Utah communities are not that different from “Middle City, USA,” a mid-size, mid-West community that was the location of the 2014 Community Needs and Services Study by the American Bar Association. 1) In a random sampl ...

On its webpage entitled, Efficiencies & Innovations (courts.ca.gov), the The California judicial branch, which is widely acknowledged as a national leader in developing and implementing programs that enhance access to justice, provides information and ...

In  Elkins v. Superior Court   (2007) 41 Cal.4th 1337,  the California court recommended that the Judicial Council of California establish a task force to “study and propose measures to assist trial courts in achieving efficiency and fairness in marital d ...

This paper by the Committee for Modern Courts offers an analysis of the impact of simplification and concludes that in addition to the many substantive advantages of court simplification, including making our courts more understandable to the public and i ...

In this seminal article, Richard Zorza discusses the fact that we know little of the processes by which the millions of people who approach courts, legal aid intake systems, and hotlines are directed into them, or the access services they do or do not rec ...

Many organizations have experience with business process analysis (BPA), a method to analyze a company’s processes and improve the efficiency and effectiveness of its operations. In fact, there are multiple methodologies used to accomplish the goals of BP ...

In the Access to Justice space, design thinkin g practices from the technology space are increasingly embraced to improve the way people access legal services and to improve and simplify the processes themselves. Reviewing practices around the country, we ...