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Report: Building A Litigant Portal: Business and Technical Requirements (NCSC 2015)

Report: Building A Litigant Portal: Business and Technical Requirements (NCSC 2015)

With funding from State Justice Institute, Thomas Clarke of the National Center for State Courts assembled two advisory committees – one to develop the business requirements for a litigant portal, and another to examine the technical requirements necessar ...

Report:  Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices (SRLN 2017)

Report: Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices (SRLN 2017)

The Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices report is a follow up report to Serving Self-Represented Litigants Remotely – A Resource Guide. It "presents the author’s conclusions about the ...

Report: A Guide to Model Rules for Electronic Filing and Service (Lexis Nexis 2003)

Report: A Guide to Model Rules for Electronic Filing and Service (Lexis Nexis 2003)

This 2003 guide to model rules for e-filing discusses the use of the model rules, outlines the proposed model rules with commentary, and discusses filing and service procedures. Technology Integration with Institutional Process Regulatory Concerns Scaling ...

SRLN Brief: Tools for Mobile Engagement with Customers, Clients, Colleagues and Partners* (SRLN 2015)

SRLN Brief: Tools for Mobile Engagement with Customers, Clients, Colleagues and Partners* (SRLN 2015)

Speaking Mobile or VOIP through Skype.com, ooVoo.com, Google Hangouts, Facetime or other. Remember toll-free numbers are only useful for those with landlines. Also note that many mobile phones are 3-way calling enabled and that VOIP systems will allow for ...

Resource: Open Referral Initiative (Open Referral 2014)

Resource: Open Referral Initiative (Open Referral 2014)

Open Referral develops data standards and open source tools that make it easier to share, find and use information about health, human, and social services. Open Referral's resource data interoperability protocols – specifically, the Human Services D ...

Resource: Guiding Principles for Post-Pandemic Court Technology (CCJ/COSCA 2020)

Resource: Guiding Principles for Post-Pandemic Court Technology (CCJ/COSCA 2020)

The Conference of Chief Justices (CCJ) and Conference of State Court Administrators (COSCA) published these Guiding Principles for Post-Pandemic Court Technology on July 16, 2020 with the goal to better guide state courts as they moved services to remote ...

Article: The Access To Justice “Sorting Hat” Towards A System Of Triage And Intake That Maximizes Access And Outcomes (Zorza  2012)

Article: The Access To Justice “Sorting Hat” Towards A System Of Triage And Intake That Maximizes Access And Outcomes (Zorza 2012)

In this seminal article, Richard Zorza discusses the fact that we know little of the processes by which the millions of people who approach courts, legal aid intake systems, and hotlines are directed into them, or the access services they do or do not rec ...

Article: Triage - A Vital Tool to Increase Access to Justice (Boyle 2013)

Article: Triage- A Vital Tool to Increase Access to Justice (Boyle 2013)

In this article in Slaw, Canada's on-line legal magazine, Kari Boyle reviews some of the triage activity in Canadian Civil Justice Reform.  About the author: Kari D. Boyle is the Executive Director of the Vancouver-based Mediate BC Society, which off ...

Resource: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)

Resource: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)

The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...

Article: Pro Bono Net's Digital Divide Blog Series (PBN 2020)

Article: Pro Bono Net's Digital Divide Blog Series (PBN 2020)

Pro Bono Net's Digital Divide Blog Series Pro Bono Net published a series of blogs focused on exploring COVID-19's impacts on the Digital Divide. The three-part series discusses the exacerbating effects the pandemic has had on communities with l ...