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Report: NCSC Judicial Conduct Reporter (Gray 2014)
This issue of the Judicial Conduct Reporter includes an indepth look at how states are addressing the ethics issues posed by self-represented litigants, including a review of case law and Judicial Code of Ethics 2.2. 2.2 Judges Reports Judicial Ethics Uni ...

Report: Securing Stability: Legal Aid's Lasting Impact (The Center for Community Solutions 2019)
Legal Aid Society of Cleveland and Community Legal Aid teamed up to hire The Center for Community Solutions (CCS) to survey former clients of the two non-profit law firms. Of the 1,250 individuals from 13 counties in Northeast Ohio who responded more than ...

Tool: Tour Guide to Assess Courthouse for SRLs (SRLN 2008)
This Tour Guide is provided to allow either court employees or outside observers to look at a courthouse and court processes from the point of view of a self-represented litigant. The Tour Guide can be used by judges or court staff, by volunteers, or by o ...
Paper: How Fair, Fast, and Cheap Should Courts Be? (Greacen 1999)
Making the court system fairer, faster, and cheaper are at the top of most agendas for restoring public trust and confidence in the legal system. But how much fairer, faster, and cheaper do the courts need to be to meet the public's needs? So long as ...

Report: Model Self-Help Pilot Program A Report To The Legislature (California 2005)
Executive Summary The Model Self-Help Center Pilot Program is one part of the California Judicial Council’s effort to address two key goals in its strategic plan: increasing access to justice and improving the quality of justice and service to the public. ...

Report: Measuring Online Legal Resources: A Framework Inspired by the Drake Equation (Florida Justice Technology Center 2018)
This report and companion webinar offer a framework to measure access to justice, and whether specific interventions have made an impact. For more information and resources about the Drake Equation for Access to Justice Work, please visit the Florida Just ...
Survey: Washington LawHelp User Survey (WA LawHelp 2015)
This is an example of a survey for online legal services users from Washington LawHelp in Washington State. The Washington LawHelp website provides a link to this survey on every webpage of their site-- the accessibility of the survey link increases user ...
Resource: W.K. Kellogg Logic Model Development Guide (W.K. Kellogg Foundation 2006)
Nonprofits must demonstrate the effectiveness of their program activities by initiating and completing outcome-oriented evaluation of projects. This guide, found at wkkf.org/resource-directory/resource/2006/02/wk-kellogg-foundation-logic-model-development ...
Study: Self-Represented Litigants in Family Law Cases In Jackson County, Missouri (Cook 2007)
This study is unique because it included the self-represented in its survey. From the Abstract: This report is based on surveys that examined the attitudes and perceptions of judges, the family law bar, family court staff, and self-represented litigants r ...

Report: Resources to Assist Self-Represented Litigants: A Fifty State Review of the State of the Art (Greacen 2011)
This report was originally commissioned by the Michigan State Bar Foundation to assist Michigan’s Solutions on Self-Help (SOS) Task Force, but modified to serve as a national resource so that it may be of value to other jurisdictions working to enhance su ...