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Resource: National Center for State Courts Tiny Chat 48: User Testing (NCSC 2021)
In the National Center for State Court's (NCSC) Tiny Chat 48: User Testing, Zack Zarnow and Danielle Hirsch offer six steps to user testing. "Here is the good news: You can learn how to user test in six easy steps. User testing can improve your ...
Report: Sargent Shriver Civil Counsel Act: Report to the Legislature (Judicial Council of California 2020)
On Monday July 13, 2020 at noon eastern, the SRLN Research Working Group hosted a presentation by Bonnie Hough of the California Judicial Council and Kelly Jarvis of NPC Research who reported on the major, multi-year research produced as a result of the C ...
Report: Alternative Legal Service Providers: Understanding the Growth and Benefits of These New Legal Providers (Thomson Reuters Legal Executive Institute, Georgetown University Law Center, and the University of Oxford Saïd Business School 2017)
In the 2010's, the legal marketplace saw an influx of new start-ups and new entrants looking to challenge the long-standing service model offered by law firms to their clients. Traditionally, clients looked to their law firms to provide a full range ...
Article: Breaking Up Is Hard to Do, Especially When You Don’t Have a Lawyer (Reed 2021)
A study led by Havard Law School Professor Jim Greiner showed that low-income Philadelphians have a hard time accessing a divorce without an attorney — a problem that is likely widespread At the Access to Justice Lab, Greiner and his team tried to measure ...
SRLN 2021 Forms Competition
A giant congratulations to our SRLN 2021 Forms Competition Winners! Automated Forms Category: UMKC School of Law, Bloch Law Library Static Forms Category: Minnesota State Court Administrator's Office About the 2021 Forms Competition The Self- ...
Resource: SRLN Navigator Working Group Webinar (January 2021)
In our January 2021 webinar, Grace Spulak from New Mexico discussed the development underway for a new court navigator program in New Mexico and Mary walked us through the Navigator resources on our SRLN Navigators Resource Page. Watch the recording of th ...
Resource: SRLN Navigator Working Group Webinar (February 2021)
In our February 2021 webinar, Robby Southers, Managing Attorney for the Franklin County Municipal Court Self-Help Resource Center, offered lessons learned from his own experience in pitching and building navigator programs there in Ohio. Watch the record ...
Resource: SRLN Navigator Working Group Webinar (March 2021)
In our March 2021 webinar, Sam Scarrow, Media Relations Manager at Voices for Civil Justice, presented on Fundamentals of Advocacy Communications, including objective setting, audience mapping, message development, and tactics including the news media. Th ...
Resource: SRLN Navigator Working Group Webinar (April 2021)
In our April 2021 webinar, Sacha Steinberger and Kate Crowley Richardson of Legal Link presented a model of using navigators working in the community to help people with civil legal needs. W atch the recording of the SRLN Navigator April 2021 webinar via ...
Resource: SRLN Navigator Working Group Webinar (November 2021)
In our November 2021 webinar, Michele Cotton, Associate Professor, Division of Legal, Ethical and Historical Studies (LEST) at the University of Baltimore, discussed the innovative Court Navigator Project she directs that engages students as navigators, i ...