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Evaluation: Is the Long Beach Self-Help Center Meeting the Family Law Needs of the Court and the Community? (ICM 2004)
This May 2004 Court Executive Development Paper evaluates the Long Beach Family Law Center. The research findings look at the following issues: population identification, court efficiency, customer satisfaction, public, trust and confidence, access to jus ...
Evaluation: LiveHelp (Chat) Pilot Project Final Evaluation (Zorza 2007)
This May 2007 report evaluations the LiveHelp Pilot Project, live chat services for access to justice web site users. Recommended Citation: Richard Zorza, LiveHelp Pilot Project: Chat Services for Access to Justice Web Site Users, Montana Legal Services ...
Evaluation: Massachusetts LegalHelp.org Website Usability (Massachusetts 2004)
This report evaluates the Massachusetts LegalHelp.org website for usability. EXECUTIVE SUMMARY MassLegalHelp.org is a statewide, collaborative project of the Legal Services community of Massachusetts. Along with their other two websites, MassLegalServices ...
Evaluation: Michigan Legal Help Evaluation Report (MLHP 2015)
Executive Summary The Michigan Legal Help Program (MLHP) consists of two components: an interactive statewide website and affiliated Self-Help Centers that provide legal information assistance to individuals representing themselves in simple civil legal m ...
Evaluation: Report on Programs to Assist Self Represented Litigants of the Baltimore City Circuit Court of the State of Maryland- Final Report (Baltimore City Circuit Court 2004)
An evaluation of the programs to assist self-represented litigants in the Circuit Court of Baltimore City, Maryland. The Report was prepared as part of the Trial Court Research and Improvement Consortium Pro Se Assessment Project and uses an Executive Ass ...
Tool: Trial Court Research and Improvement Consortium (TCRIC): Self-Help Program Assessment Tool (John Greacen 2005)
Program Assessment This program assessment tool (“tool”) is designed to produce a “snap–shot” assessment of a court’s services to self-represented litigants, including but not limited to a specific program designed to provide information to them (“program ...
Evaluation: Report on the Self-Help Centers of the 4th Judicial District Court of the State of Minnesota (Minnesota Judicial Branch 2004)
This report is an evaluation of the Self Help Programs of the Fourth Judicial District Court of the State of Minnesota, located in Hennepin County. The Hennepin County District Court Self Help Centers and Program provide a mature and effective service to ...
Article: The Clearspire Story (Legal Mosaic 2017)
The Clearspire Story, attached below, offers a great case study to consider the conditions determine the success of a legal tech idea. Mark A. Cohen details the lessons he learned running Clearspire, a law firm and legal services company that leveraged a ...
Article: Lower-Literacy Users: Writing for a Broad Consumer Audience (Nielsen 2005)
The article, Lower-Literacy Users: Writing for a Broad Consumer Audience, is about the research on lower-literacy usability of documents or texts on websites. It tackles the characteristics of lower-literarcy users, ways to improve usability for lower-li ...
Article: Legal Writing 201: 30 Suggestions to Improve Readability (Painter 2002)
This articles cites several suggestions on how to make legal documents clearer and easier to read. It is available at https://www.1215.org/lawnotes/misc/how-to-write-for-judges.pdf. Plain Language United States Legal Writing 201 30 Suggestions to Improve ...