Report: The Criminalization of Private Debt (ACLU 2018)
Brief: Intro to Design Thinking (SRLN 2017)
In the Access to Justice space, design thinking practices from the technology space are increasingly embraced to improve the way people access legal services and to improve and simplify the processes themselves.
Video: What is a Court Self-Help Center? (CA 2017)
The Judicial Council of California, with support from the Public Welfare Foundation, produced a nine minute video about the San Francisco's Access Center that explains what a self-help center is and how it provides triage and self-help services to
Triage Working Group: Making Logic Trees - Rules of Thumb
Making logic trees for triage projects is hard. We all know that you have to map out the decision trees so the system can be programmed to know “what happens next?” and “if not this, than that”.
VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (News 2016)
Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)
In Pittsburgh, reengineering was the key to serving Self-Represented Litigants (SRLs), resulting in the opening of the court’s Family Division Self-Help Center (SHC), which do
Weblink: National Center for State Courts Triage Page (NCSC 2015)
On the page, the NCSC provides resources for court personnel who contemplate triage through the lens of case management, which is a critical step towards simplification.
Weblink: Efficiencies and Innovation in California (California 2015)
On its webpage entitled, Efficiencies & Innovations, the The California judicial branch, which is widely acknowledged as a national leader in developing and implementing programs that enh
Article: Triage - A Vital Tool to Increase Access to Justice (Boyle 2013)
In this article in Slaw, Canada's on-line legal magazine, Kari Boyle reviews some of the triage activity in Canadian Civil Justice Reform. About the author:
Alaska Court Uses Triage and Targeted Pro Bono Unbundled Legal Advice to Settle 80% of Contested Domestic Cases (News 2015)
Various Supplementary Resources: Listen to a piece about ERP on NPR