Human Centered Design
What is Human Centered Design? Approaching access to justice problems leveraging human-centered design and empathy based solution building. Based on interdisciplinary methodologies, this approach encompasses the skillsets used across industries and recognized as "justice design", "public interest design", "justice innovation", "design thinking", and "user design". Common across them are foundational principles that emphasize empathy.
Human Centered Design recognizes the range of users in justice systems including self-represented litigants, judges, courts, legal aid, bar associations, libraires, techonologists and legal educators, among others. The following list of resources and currently deployed to inform human centered approaches:
- Stanford Legal Design Lab, publishes contemporary materials and articles related to legal design
- HiiL (The Hague Institute for Innovation of Law) is a social enterprise devoted to user-friendly justice
- UI/UX Resources: compiled resources for UI/UX beginners
- Usability.gov is the leading resource for user experience (UX) best practices and guidelines, serving practitioners and students in the government and private sectors. Content is managed by the Digital.gov team in the U.S. General Services Administration (GSA) Technology Transformation Service
- User Interviews Field Guide, articles and guides with detailed information for conducting user testing
- Nielson Norman Group publishes materials and articles related to UI/UX
Skills highlighted in the materials found in this library include:
Wilingness to collaborate
Appreciation for feedback and iteration
Read the SRLN Brief: Intro to Design Thinking (SRLN 2017) to learn more about justice design generally or explore the resources found on this page.