Resource: Know Your Users - The Importance of User Experience in Court Planning and Operations (Court Technology Conference 2017)
The Illinois Supreme Court and SRLN created a mapping application to assess the court user's experience in Illinois.
Brief: Intro to Design Thinking (SRLN 2017)
In the Access to Justice space, design thinking practices from the technology space are increasingly embraced to improve the way people access legal services and to improve and simplify the processes themselves.
Video: Re-Imagining Family Law Procedures (Alaska 2016)
Video featuring the Honorable Vanessa White, Judge of the Superior Court at Palmer Alaska, and Stacey Marz, Director of the Alaska Court System's Self-Help Services.
Forms in Your Pocket: Mobile Solutions Are Nearly Ready to Scale (News 2016)
Sixty-four percent of American adults own a smart phone (www.pewinternet.org/fact-sheets/mobile-technology-fact-sheet/), and legal aid organizations including Phila
Report: Supreme Court Task Force to Examine Limited Legal Licensing (Utah 2015)
From the Introduction:
Paper: Non-Lawyer Legal Assistance Roles (Clarke 2015)
The Utah Supreme Court has created a committee to study the possibility of creating a limited license legal technician - or something along those lines - in Utah.
New York Combines Technology, Partners and Re-Engineering Reducing Court Time for DV Victims to Less Than an Hour and Saving Clerks 30 Minutes per File (News 2015)
Book: Writing for Dollars, Writing to Please The Case for Plain Language in Business, Government, and Law (Kimble 2012)
This book collects the empirical evidence for the value of plain language in business, government, and law.
Report: The Gains from Clarity: A Research Report on the Effects of Plain-Language Documents (Mills & Duckworth 1996)
In this 1996 out of Australia, Gordon Mills and Mark Duckworth of Centre for Microeconomic Policy Analysis and Centre for Plain Legal Language at Sydney University found that the 1994 forms revisions in the Family Court of Australia resulted in
Report: Making Self-Help Work: Bet Tzedek’s Conservatorship Clinic (Bet Tzedek 2013)
Since 2007, Bet Tzedek Legal Services has been running a self-help conservatorship clinic in partnership with the Los Angeles Superior Court.