Report: Using the Internet to Facilitate Enrollment in Benefits Programs: Eligibility Screeners and Online Applications (Center for Budget and Policy Priorities 2005)

The Center on Budget and Policy Priorities’ Project on Program Simplification and Coordination conducts research and analysis on how benefit program rules can be simplified and better integrated across programs.

Article: Consumer Centric Design: The Key to 100% Access (Alteneder, Rexer 2015)

These authors, like many in the justice sector, believe that we are at a unique time and that through the integration of key innovations we can move towards 100% access to justice, defined by the authors as a system in which some for

Article: The Access To Justice “Sorting Hat” Towards A System Of Triage And Intake That Maximizes Access And Outcomes (Zorza 2012)

In this seminal article, Richard Zorza discusses the fact that we know little of the processes by which the millions of people who approach courts, legal aid intake systems, and hotlines are directed into them, or the access services they do or do

SRLN Brief: Plain Language Resources for 100% Access (SRLN 2015)

What is plain language?

Article: Access to Justice: The Emerging Consensus and Some Questions and Implications (Zorza 2011)

In this 2011 article, Richard Zorza writes that there is a broad emerging general operational consensus within the relevant legal community - courts, bar and legal aid - about the approaches needed for a comprehensive soluti

Article: Turner v. Rogers - Improving Due Process for the Self-Represented (Zorza 2012)

Article by Richard Zorza on the U.S. Supreme Court’s decision in Turner v.