SRLN Brief: Tools for Mobile Engagement with Customers, Clients, Colleagues and Partners* (SRLN 2015)
Best Practices: Document Assembly Programs Best Practices Guide for Court System Development and Implementation Using A2J Author (New York 2017)
Beginning in 2005, the New York State courts began developing Document Assembly Programs for use in its Help Centers using A2J Author for the front-end, HotDocs software for the back-end, and LawHelp Interactive server to host the programs.
Article: No Legal Advice from Court Personnel - What Does that Mean (Greacen 1995)
This is the seminal article that explores the underlying rationale that resulted in the blanket prohibition of clerk's not being able to provide information to the public for fear that it would be advice.
Resource: legalhotlines.org (Center for Elder Rights Advocacy 2015)
Comprehensive web based resource for comprehensive resources, including toolkits, evaluations and national directory, of legal hotlines at http://www.legalhotlines.org/.
SRLN Brief: Justice Corps (SRLN 2015)
Justice Corps is a program that works in affiliation with Americorps and has been of tremendous benefit to numerous courts, most especially in California.
Toolkit: Tools for Evaluation of Court-Based Self-Help Centers (California CFCC 2015)
The Equal Access Unit of the California Judicial Branch Center for Families, Children & the Courts, provides materials for courts, court-based self-help programs, and other nonprofit providers of legal self-help services.
Report: The Gains from Clarity: A Research Report on the Effects of Plain-Language Documents (Mills & Duckworth 1996)
In this 1996 out of Australia, Gordon Mills and Mark Duckworth of Centre for Microeconomic Policy Analysis and Centre for Plain Legal Language at Sydney University found that the 1994 forms revisions in the Family Court of Australia resulted in
Weblink: Elkins Family Law Task Force & Implementation Task Force (California 2010, 2013)
In Elkins v.
Weblink: Efficiencies and Innovation in California (California 2015)
On its webpage entitled, Efficiencies & Innovations, the The California judicial branch, which is widely acknowledged as a national leader in developing and implementing programs that enh
Weblink: Simplification in Singapore (State Court of Singapore 2015)
Transparent information that seeks user feedback from the State Courts of Singapore about what a simplified court process means for SRLs in criminal, SRLs in civil, lawyers and others that can be found at