News: Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (Texas & California 2016)

What are we learning about self-represented litigants who e-file? Who are they? Where are they? What cases do they file? How do the tools work for them?
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Article: Estimating the Cost of Civil Litigation (NCSC 2013)

Complaints about litigation costs have likely existed for as long as the legal profession, but those costs are extremely difficult to measure.
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Report: Navigator Snapshot Report (New York 2014)

From the Executive Summary

News: National Evaluation And Classification Framework For Non-Lawyer Projects Released (Public Welfare Foundation 2015)

As those of us in the access to justice movement know too well, across the country thousands of people arrive at court every day both unrepresented and unsure of where to go.
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Report: Can Translation Software Help Legal Services Agencies Deliver Legal Information More Effectively in Foreign Languages and Plain English? (Hineline & Hogue 2013)

This report investigates the current and possible uses of translation tools, including fully-automated machine translation and a somewhat different translation technology, translation memory.

Report: Civil Non-Family Cases Filed in the Supreme Court of BC Research, Results and Lessons Learned (Canadian Forum on Civil Justice 2015)

The is the Final Report of the Canadian Forum on Civil Justice's (CFCJ's) Attrition Study entitled Civil Non-Family Cases Filed in the Supreme Court of BC Research, Results and Lessons Learned.
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Evaluation: Report on Programs to Assist Self Represented Litigants of the Baltimore City Circuit Court of the State of Maryland - Final Report (Baltimore City Circuit Court 2004)

An evaluation of the programs to assist self-represented litigants in the Circuit Court of Baltimore City, Maryland.
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Evaluation: A Report to the California Legislature - Family Law Information Centers: An Evaluation of Three Pilot Programs (Judicial Council of California 2003)

Final report from an evaluation of three pilot Family Law Information Centers -- in Los Angeles, Fresno, and Sutter Counties -- which were established by the California Legislature in 1999 as a response to the increasing number of litigants appear
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Presentation: Current Research on SRLs (SRLN 2014)

Research on Self-Represented Litigants was presented at the NACM 2014 Mid-Year Conference. The Current Research on Self-Represented
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Evaluation: Michigan Legal Help Evaluation Report (MLHP 2015)

Executive Summary