Evaluation

Report: Evaluation of Glen Burnie District Court Self-Help Center (MD 2012)

This is a comprehensive evaluation of the Glen Burnie District Court Self-Help Center that helped lay the groundwork for Maryland now completely statewide and all court levels centralized self-help, see more at

Reports: Statewide Evaluation of Court ADR (Maryland 2013)

The Maryland Judiciary commissioned independent researchers to conduct the following studies as part of its long-term commitment to build alternative dispute resolution (ADR) programs in Maryland and to provide the highest quality ADR services to

Roles Beyond Lawyers: Evaluation of the New York City Court Navigators Program

A new study by the American Bar Foundation (ABF), National Center for State Courts (NCSC), and supported by the 

Limited Licensed Legal Technician Program

The Washington State Supreme Court and the Washington State Bar Association created an innovative program to ex

Conference: Esri User Conference (San Diego, California 2017)

The 2017 Esri User Conference will be held July 10-14, 2017 in San Diego, California. For more information, please see the Esri event page:

LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (News 2016)

 

Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (News 2016)

    What are we learning about self-represented litigants who e-file? Who are they? Where are they? What cases do they file? How do the tools work for them?

Estimating the Cost of Civil Litigation (NCSC 2013)

Complaints about litigation costs have likely existed for as long as the legal profession, but those costs are extremely difficult to measure.

Report: Navigator Snapshot Report (New York 2014)

From the Executive Summary

National Evaluation And Classification Framework For Non-Lawyer Projects Released (News 2015)