Self-Represented Litigation Network
http://www.srln.org/taxonomy/term/201?page=2
Reports, Evaluations, Best Practices, Surveys
Impact of Self-Represented Litigant Innovations on Cost and Efficiency
General Non-Profit Resources for Planning and Evaluation
Tools for Evaluating Self-Help Programs and Services
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SRLN Brief: Research & Data Resources (SRLN 2015)

In addition to the resources highlighted on srln.org, be sure to check the following sites, which house important research, data, reports and evaluations that impact access to justice for the self-represented litigant.
Letter G, Author's last name initial

Tool: Trial Court Research and Improvement Consortium (TCRIC): Self-Help Program Assessment Tool (John Greacen 2005)

Program Assessment