Strategic Planning

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Report: The Justice Gap: Measuring the Unmet Civil Legal Needs of Low- Income Americans (LSC 2017)

The report begins with the following introduction –
JM Initials

Report: National Self‐Represented Litigants Project: Identifying and Meeting the Needs of Self-­Represented Litigants (Julie Macfarlane 2013)

The following is the National Self‐Represented Litigants Project: Identifying and Meeting the Needs of Self-­Represented Litigants Final Report Executive Summary –
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Report: Voices in the Civil Justice System: Learning from Self-Represented Litigants and Their Trusted Intermediaries (Alteneder & Gonzalez 2020)

Executive Summary

Paper: Community Justice Help: Advancing Community-Based Access to Justice (CLEO 2020)

This discussion paper provides a framework to understand the mechanisms that cultivate reslient access to justice communities. The paper offers universal principles that support community-based justice help systems.

Guide: Guidelines for the Operation of Self-Help Centers in California Trial Courts (California 2011)

The Administrative Office of the Courts, in collaboration with judges, court executive officers, attorneys, and other parties with demonstrated interest in services to self-represented litigants, is charged with the development of

Resource: Illinois Supreme Court Commission on Access to Justice Uses SRLN Maps for Statewide Strategic Planning

The Illinois Supreme Court Commission on Access to Justice has started using the SRLN demographics maps for presentations to circuit clerks, circuit court judges, civil legal aid and pro bono practitioners.

Report: Clearing a Path to Justice (MD Working Group on Self-Representation 2007)

This Report is a useful example for jurisdictions thinking about how to build analysis and support as they develop self-help services. From the table of contents:
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Reports: Statewide Evaluation of Court ADR (Maryland 2013)

The Maryland Judiciary commissioned independent researchers to conduct the following studies as part of its long-term commitment to build alternative dispute resolution (ADR) programs in Maryland and to provide the highest quality ADR services to

Resource: Alaska’s Justice Ecosystem: Building a Partnership of Providers (SRLN 2017)

Created by the Self-Represented Litigation Network for the Alaska Court System, this Story Map describes Alaska’s civil justice ecosystem and the common civil legal issues that many Alaskans face.

Presentation: Know Your Users - The Importance of User Experience in Court Planning and Operations (Court Technology Conference 2017)

The Illinois Supreme Court and SRLN created a mapping application to assess the court user's experience in Illinois.