Surveys

SRLN Logo

Survey: SRLN Tiers of Service Survey Tool (SRLN 2015)

The SRLN Tiers Survey was developed for states to conduct a quick tiered inventory of their court based self-help services.
Community Legal Education of Ontario & Law Foundation of Ontario logos

Report: Community Justice Help: Advancing Community-Based Access to Justice (CLEO & LFO 2020)

Community based organizations are essential partners to courts, legal aid, pro bono, and the private bar as they build systems to support remote delivery, which is increasingly becoming a part of any delivery system.
University of Arizona Law School logo

Evaluation: The Utah Online Dispute Resolution Platform: A Usability Evaluation and Report (i4J Program 2020)

The Utah Online Dispute Resolution Platform: A Usability Evaluation and Report was published by the Innovati
IAALS Logo

Report: Cases Without Counsel: Experiences of Self-Representation in U.S. Family Court (IAALS 2016)

The following excerpt introduces the report:
National Self-Represented Litigants Project logo

Report: National Self‐Represented Litigants Project: Identifying and Meeting the Needs of Self-­Represented Litigants (Julie Macfarlane 2013)

The following is the National Self‐Represented Litigants Project: Identifying and Meeting the Needs of Self-­Represented Litigants Final Report Executive Summary –  
NCSC Logo

Survey: The State of State Courts: NCSC Public Opinion Surveys (NCSC 2014-2020)

Since 2014, the National Center for State Courts has commissioned the State of the State Courts in

Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)

This report was prepared in partnershup with the Mass. Trial Court to inform the development of a virtual self-help center to supplement the work done by its court service centers.

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

The California Self-Help Centers’ Self-Assessment Tool for Quality Programs was developed as a strategic and tactical planning template to promote quality Self-Help Center Programs across California.
SRLN Logo

Survey: Directory of Court Self-Help Programs (SRLN 2006)

This is the first national directory of self-help centers - court based offices in which litigants can obtain information that helps them with their court cases.

Report: Survey of Social Workers in Massachusetts (Rosie's Place 2015)

Rosie's Place, www.rosiesplace.org, a women's shelter in Boston, conducted a survey in 2015 of social services workers in Massachusetts and found that 1) social workers are providing a very significant amou