Surveys

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Report: Cases Without Counsel: Experiences of Self-Representation in U.S. Family Court (IAALS 2016)

The following excerpt introduces the report:
JM Initials

Report: National Self‐Represented Litigants Project: Identifying and Meeting the Needs of Self-­Represented Litigants (Julie Macfarlane 2013)

The following is the National Self‐Represented Litigants Project: Identifying and Meeting the Needs of Self-­Represented Litigants Final Report Executive Summary –
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Survey: The State of State Courts: NCSC Public Opinion Surveys (NCSC 2014-2020)

Since 2014, the National Center for State Courts has commissioned the State of the State Courts in

Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)

This report was prepared in partnershup with the Mass. Trial Court to inform the development of a virtual self-help center to supplement the work done by its court service centers.

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

The California Self-Help Centers’ Self-Assessment Tool for Quality Programs was developed as a strategic and tactical planning template to promote quality Self-Help Center Programs across California.
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Survey: Directory of Court Self-Help Programs (SRLN 2006)

This is the first national directory of self-help centers - court based offices in which litigants can obtain information that helps them with their court cases.

Report: Survey of Social Workers in Massachusetts (Rosie's Place 2015)

Rosie's Place, a women's shelter in Boston, conducted a survey in 2015 of social services workers in Massachusetts and found that 1) Social workers are providing a very significant amount of legal information to their clients, and 2) They want a m

News: Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (Texas & California 2016)

What are we learning about self-represented litigants who e-file? Who are they? Where are they? What cases do they file? How do the tools work for them?

Survey: SRLN Library Working Group National Self-Help in Libraries Survey (SRLN 2013)

The Law Librarians’ Working Group of the Self-Represented Litigation Network surveyed law libraries in the summer of 2013 about their services, including self-help programs.

Survey: Washington LawHelp User Survey (WA LawHelp 2015)

This is an example of a survey for online legal services users from Washington LawHelp in Washington State. The Washington LawHelp website provides a link to this survey on every webpage of their site -- the accessibility of the survey link increa