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Report: Self-Represented Litigants in Nova Scotia: Needs Assessment (Canada 2004)
The Self-Represented Litigants Project of the Court Services division of the Nova Scotia Department of Justice surveyed 40 judges, 163 court staff and 58 self-represented litigants (SRLs) to identify the greatest needs for courts and SRLs and to make reco ...
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John Greacen
John Greacen, currently a principal of Greacen Associates, LLC, wrote the seminal article on the difference between legal information and legal advice for court staff in 1995 and continues to publish regularly on the topic. He has evaluated programs to as ...

Report: Standards for Language Access in Court (ABA 2012)
A project of the Standing Committee on Legal Aid and Indigent Defendants, the Standards for Language Access in the Courts (2012) (available here) offers standards and extensive commentary to provide guidance to courts in designing, implementing, and enfo ...
Massachusetts Trial Court Language Access Plan (2014)
Published by Chief Justice of the Trial Court Paula M. Carey, Court Administrator Harry Spence and in cooperation with the Language Access Advisory Committee, the purpose of Massachusetts Trial Court Language Access Plan (2014) available here, is to provi ...
Resource: 12 Tips on Working with an Interpreter (Language Lines Services 2005)
This short tip sheet from Language Line Services can help staff understand how to best engage an interpreter. Trial Court Self-Help LEP and Access 12 Tips On Working Effectively With An Interpreter (2005).pdf Language Line Services Inc. 2005 ...